SOE is also offering free 'AllClear ID Plus' Identity Theft Protection in the U.S. through Debix. If you feel you're identity has been stolen, this will alleviate a lot of the stresses of fixing the problem.
On Monday, May 2, Sony Online Entertainment (SOE) announced that it will provide complimentary enrollment in an identity theft protection program.
What follows are the details of this program for Station Account holders in the United States only. SOE and its sister Sony companies are actively investigating similar programs or other measures to support SOE customers in other countries or territories; more information on those programs or measures will be provided as they are implemented.
SOE has made arrangements with Debix, Inc., one of the industry's most reputable identity protection firms, to offer AllClear ID PLUS at no cost to Station Account holders for 12 months from the time an account holder registers for the program.
Details, including how to sign up for the program, will be emailed to Station Account holders in the United States soon, and you will have until June 28, 2011 to sign-up and redeem your code. Additionally, Station Account holders will be required to reset their password prior to signing up for this program as an added security measure.
The details of the program include, but are not limited to:
•Cyber monitoring and surveillance of the Internet to detect exposure of an AllClear ID PLUS customer's personal information, including monitoring of criminal web sites and data recovered by law enforcement. If his/her personal information is found, the customer will be alerted by phone and/or email and will be provided advice and support regarding protective steps to take. The customer will also receive monthly identity status reports. Debix works with an alliance of cyber-crime experts from the government, academia and industry to provide these services.
•Priority access to licensed private investigators and identity restoration specialists. If an AllClear ID PLUS customer receives an alert, or otherwise suspects that he/she may be the victim of identity theft, the customer can speak directly, on a priority basis, with an on-staff licensed private investigator, who will conduct a comprehensive inquiry. In the case of an identity theft, the customer can work with an identity restoration specialist to contact creditors and others, and take necessary steps to restore the customer's identity.
•A $1 million identity theft insurance policy per user to provide additional protection in the event that an AllClear ID PLUS customer becomes a victim of identity theft. This insurance would provide financial relief of up to $1 million for covered identity restoration costs, legal defense expenses, and lost wages that occur within 12 months after the stolen identity event.
Additionally, these emails will be sent by Innovyx, our third party email distributor, and will contain 'soe.innovyx.net' or 'soe.sony.com' in the sender field.
We continue to work around the clock to have SOE's services restored, and will be providing you specific details shortly.
Thank you,
Sony Online Entertainment
SOE Hacked
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Re: SOE Hacked
and for Canadian? lol
They should care about me loll
They should care about me loll
Re: SOE Hacked
I'll check for you!